Microsoft silently launched their new technical support center “AnswerDesk.com” today. This service is strictly available for the visitors from USA. Microsoft aims to provide high-end premium technical service offering 24/7 support section. Microsoft additionally offers the Answer Desk dedicated its retail places, where you can have a lot other physical services provide like hardware installation, software upgrades and information back-up. More to read.
While this service is available only from USA, the non-USA people like me can’t even enter to the original web site rather then it displays a page with the following info:
Dear Answer Desk visitor
We believe that your IP address may be from outside the United States. If you think we have incorrectly detected from where you are visiting, please proceed. In order to make purchases, your address will need to reside within the United States.
If you are outside the United States, we welcome you to visit any of the online resources listed below to help you with your Microsoft product questions.
Microsoft Answers: http://answers.microsoft.com
Microsoft Solution Centers: http://support.microsoft.com/select/
Microsoft Fixit Center: http://fixitcenter.support.microsoft.com/Portal
Currently, we are working to expand our service internationally to best support all Microsoft customers.
Microsoft Answer Desk Team.
So what’s next of AnswerDesk? Will it be available for non-USA visitors? We can’t confirm yet but Microsoft has purchased a lot of international domains like AnswerDesk.fr, AnswerDesk.tw, AnswerDesk.jp and more so I hope this will be the future.
Read more here